FAQs & Troubleshooting
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127 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Install the built-in drivers (For Windows 8 and Windows 10)
- 3How to identify your Operating System (OS).
- 4The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 5What is the printable area per page?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Does NC-2200w work with Windows Vista?
- 9The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 10What is the recommended paper?
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12What driver package format is supported by my Linux distribution?
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15What can happen if the wrong paper is used in your machine.
- 16What are the expected yields of the consumables?
- 17Replace the drum unit.
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21The paper is skewed when it's printed.
- 22The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 23The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 24When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 25Open the Control Panel (For Windows)
- 26My Brother machine misfeeds paper.
- 27I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29Change the printer driver settings (Windows/macOS)
- 30The printer status is Offline or Paused.
- 31Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 32What kind of paper can I use?
- 33Printouts have a curl or wave.
- 34Printouts have wrinkles or creases.
- 35What do the LED indications mean?
- 36The printed letters are slanted, positioned incorrectly.
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 39Large characters are printed incorrectly. (Linux)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41I cannot update the firmware.
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 44Print command (LPR) (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47Delete print jobs from the print queue.
- 48The printer prints unexpectedly or it prints garbage.
- 49Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 50How do I print a Test page?