FAQs & Troubleshooting
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DCP-J125
200 Results
1. 04/16/2025
I cannot print from my computer via USB.
2. 12/13/2024
How to identify your Operating System (OS).
3. 11/28/2024
I cannot install the printer driver or print in Windows 11.
4. 06/05/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
5. 01/31/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
6. 11/17/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
7. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
8. 06/27/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
9. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
10. 06/01/2023
Delete print jobs from the print queue.
11. 05/16/2023
My Brother machine's PhotoCapture Center® will not recognize my memory card.
12. 03/27/2023
"Offline" appears on the Status Monitor.
13. 03/27/2023
Change the printer driver settings (Windows/macOS)
14. 03/27/2023
The printer status is Offline or Paused.
15. 03/24/2023
Open the Status Monitor
16. 03/17/2023
Open the "Scanners and Cameras" and Properties.
17. 02/15/2023
Install the built-in drivers (For Windows 8 and Windows 10)
18. 02/14/2023
Scan and save a document in PDF format (Scan to File)
19. 02/14/2023
Configure or change the settings of the ControlCenter 2 or 3 scanning options
20. 02/14/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
21. 02/14/2023
Scan a document in Windows 8 and Windows 10.
22. 12/19/2022
Can third party ink be used to refill the ink cartridges?
23. 11/15/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
24. 10/31/2022
Which E-mail packages are compatible with ControlCenter3?
25. 10/12/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
26. 10/11/2022
When I scan a document using ControlCenter, the scanned file size is too big.
27. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
28. 09/20/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
29. 08/30/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
30. 08/22/2022
Configure the Scan to Email Feature (Linux)