DCP-J125
FAQs & Troubleshooting |
DCP-J125
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1. 03/27/2023
The printer status is Offline or Paused.
2. 03/24/2016
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
3. 05/09/2013
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
4. 02/21/2013
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
5. 11/02/2011
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
6. 11/02/2011
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
7. 09/26/2011
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
8. 08/05/2011
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
9. 12/10/2010
I cannot remove red-eye.
10. 11/15/2010
The print speed is very slow when I use XML Paper Specification Printer Driver.
11. 11/15/2010
When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
12. 11/08/2010
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
13. 09/23/2010
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
14. 02/09/2010
My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)