FAQs & Troubleshooting
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DCP-9045CDN
297 Results
1.
Duplex (two-sided) scan
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Configure and use the Scan to OCR feature in Windows.
4.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
9.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
What driver package format is supported by my Linux distribution?
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
15.
What is Brother iPrint&Scan?
16.
Can I print from or scan to Android™ Smartphone?
17.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
18.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
19.
Printouts have wrinkles.
20.
Colored lines appear across the page.
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
23.
I cannot print from my computer via USB.
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
26.
What is the BRAdmin Professional software used for?
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
How do I turn off/on the Toner Save Mode?