FAQs & Troubleshooting
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DCP-9045CDN
297 Results
1.
Duplex (two-sided) scan
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Configure and use the Scan to OCR feature in Windows.
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
8.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
12.
Can I print from or scan to Android™ Smartphone?
13.
Colored lines appear across the page.
14.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
15.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
16.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
17.
What is the BRAdmin Professional software used for?
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
What driver package format is supported by my Linux distribution?
20.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
21.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
How do I turn off/on the Toner Save Mode?
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
What is Brother iPrint&Scan?
29.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
30.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)