FAQs & Troubleshooting
Popular |
DCP-J100
182 Results
31.
How do I know which side up my photo paper should be in the tray?
32.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
33.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
34.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
35.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
36.
Load envelopes
37.
Wrong Ink Color
38.
Unable to Print 7X
39.
Low Temperature
40.
The printer status is Offline or Paused.
41.
Ink Low
42.
Can third party ink be used to refill the ink cartridges?
43.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
44.
Delete print jobs from the print queue.
45.
Cannot Detect Ink Volume
46.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
47.
Locate files scanned with ControlCenter2 (For Macintosh)
48.
Out of Memory
49.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
50.
I cannot save a file downloaded from the Brother support website (For Windows)
51.
The edge of glossy paper is smudged.
52.
Unable to Print XX
53.
No Ink Cartridge
54.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
55.
Can I print from and scan to iPhone, iPod touch and iPad?
56.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
57.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
58.
Scan multiple pages into one file instead of each scan being saved as a separate file.
59.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
60.
Scan a document using Brother iPrint&Scan. (macOS only)