FAQs & Troubleshooting
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MFC-J5620DW
282 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Load paper in the Multi-Purpose tray (MP tray)
3.
Uninstall the Brother Software and Drivers (Windows)
4.
(Video) Load A4/Letter paper
5.
Replace Ink
6.
Paper Jam (With Video Instructions)
7.
My Brother machine could not be found over the network when I installed drivers on my PC.
8.
Copy Both Sides of an ID Card onto One Page
9.
(Video) Load Legal paper
10.
(Video) Load A3/Ledger paper (Tray1)
11.
Ink Low
12.
How to identify your Operating System (OS).
13.
I cannot print using my Brother machine on a wireless network (Windows)
14.
Load paper in the paper tray
15.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
(Video) Install Ink Cartridges
18.
What is Brother iPrint&Scan?
19.
Paper tray not detected/ Paper tray #2 not detected
20.
When I print photos, the color quality is not good.
21.
No Paper Fed
22.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
23.
(Video) Load an Envelope (Manual Feed Slot)
24.
The printer status is Offline or Paused.
25.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
26.
Ink Absorber Full / Ink Absorber Pad Full
27.
Print using only the black ink cartridge when the Color cartridges have run out.
28.
Document Jam (With Video Instructions)
29.
Use voice mail on the same line as my Brother machine.
30.
"Offline" appears on the Status Monitor.