1. 04/16/2025

I cannot print from my computer via USB.

2. 04/15/2025

I can print but cannot scan via network. (For Mac)

3. 02/05/2025

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

4. 12/13/2024

How to identify your Operating System (OS).

5. 11/28/2024

I cannot install the printer driver or print in Windows 11.

6. 10/24/2024

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

7. 10/15/2024

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

8. 06/19/2024

I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)

9. 06/05/2024

I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)

10. 02/14/2024

I cannot print using my Brother machine on a wireless network (Mac)

11. 01/31/2024

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

12. 11/17/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

13. 08/10/2023

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

14. 06/27/2023

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

15. 06/27/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

16. 06/08/2023

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

17. 06/01/2023

Delete print jobs from the print queue.

18. 05/16/2023

My Brother machine's PhotoCapture Center® will not recognize my memory card.

19. 04/10/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

20. 04/07/2023

I cannot print using my Brother machine on a wireless network (Windows)

21. 03/27/2023

"Offline" appears on the Status Monitor.

22. 03/27/2023

Install the built-in drivers (For Windows 8 and Windows 10)

23. 03/27/2023

Change the printer driver settings (Windows/macOS)

24. 03/27/2023

The printer status is Offline or Paused.

25. 03/24/2023

Open the Status Monitor

26. 03/17/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

27. 03/17/2023

I can print but cannot scan via network. (For Windows)

28. 03/17/2023

Open the "Scanners and Cameras" and Properties.

29. 02/15/2023

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

30. 02/14/2023

Scan and save a document in PDF format (Scan to File)