FAQs & Troubleshooting
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MFC-J265W
321 Results
1. 05/24/2022
Open the Status Monitor
2. 05/24/2022
Ink Low
3. 05/18/2022
Locate files scanned with ControlCenter3 (For Windows)
4. 05/10/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
5. 05/09/2022
Configure or change the settings of the ControlCenter 2 or 3 scanning options
6. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7. 04/27/2022
Uninstall the drivers. (Mac OS X 10.6 or greater)
8. 04/20/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9. 04/18/2022
I cannot print using my Brother machine on a wireless network (Mac)
10. 04/13/2022
Uninstall the Brother Software and Drivers (Windows)
11. 04/13/2022
The printer status is Offline or Paused.
12. 04/13/2022
I cannot print from my computer via USB.
13. 04/11/2022
Wireless setup is requesting a WPS PIN to complete the setup
14. 04/07/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
15. 04/05/2022
I cannot print using my Brother machine on a wireless network (Windows)
16. 04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
17. 04/01/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
18. 04/01/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
19. 04/01/2022
Scan and save a document in PDF format (Scan to File)
20. 03/24/2022
I cannot find some option in the Printing preferences. (For Windows)
21. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
22. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
23. 01/06/2022
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
24. 11/10/2021
Open the Control Panel (For Windows)
25. 10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
26. 10/12/2021
I get the "Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory" error on Gentoo (Linux)
27. 07/20/2021
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
28. 06/22/2021
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
29. 03/19/2021
I get a TS error when trying to print on a wireless network.
30. 03/19/2021
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)