FAQs & Troubleshooting
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MFC-J245
245 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
4.
Load paper in the paper tray
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Paper Jam
7.
How to identify your Operating System (OS).
8.
Out of Fax Memory
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
The scanner cover support has come off. (With Video Instructions)
11.
I still receive the error message "Paper Jam" after I removed the jammed paper.
12.
How do I know which side up my photo paper should be in the tray?
13.
Can third party ink be used to refill the ink cartridges?
14.
One or more of my colors are not printing (blank).
15.
Document Jam
16.
Load envelopes
17.
Why does the "No Response/Busy" message appear on my Brother machine?
18.
"Offline" appears on the Status Monitor.
19.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
20.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
21.
Cannot Detect
22.
What driver package format is supported by my Linux distribution?
23.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
24.
Can I print from or scan to Android™ Smartphone?
25.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
26.
Replace Ink
27.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
28.
Choose receive mode.
29.
Scan multiple pages into one file instead of each scan being saved as a separate file.
30.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.