FAQs & Troubleshooting
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MFC-9120CN
327 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from or scan to Android™ Smartphone?
5.
Printouts are curled or wavy.
6.
Out of Memory
7.
What is Brother iPrint&Scan?
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
9.
The toner does not fix to paper well. (Poor fixing)
10.
Printouts have wrinkles.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Print on plain paper or bond paper from the Manual feed slot
13.
Scan and save a document in PDF format (Scan to File)
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
17.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
18.
The printer status is Offline or Paused.
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
21.
I keep getting the error message "Authenticate Err (Authentication error)".
22.
Adjust color settings by using the custom setting in the printer driver
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
25.
What is the recommended paper?
26.
No Paper
27.
What driver package format is supported by my Linux distribution?
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
30.
Turn the Toner Save Mode on or off.