MFC-8710DW
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FAQs & Troubleshooting |

MFC-8710DW
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19 Results
1. 05/21/2019
I can print but cannot scan via network. (For Mac)
2. 05/17/2019
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
3. 04/11/2019
I can print but cannot scan via network. (For Windows)
4. 01/21/2019
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5. 11/14/2018
I am sharing my Brother machine. I can print but cannot scan.
6. 01/25/2018
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
7. 04/07/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8. 03/25/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9. 03/25/2016
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10. 03/25/2016
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
11. 03/24/2016
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12. 03/24/2016
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
13. 03/24/2016
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
14. 03/24/2016
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
15. 11/18/2015
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
16. 06/11/2013
The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
17. 04/23/2013
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
18. 01/11/2013
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
19. 11/08/2011
I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.