FAQs & Troubleshooting
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MFC-3360C
234 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
One or more of my colors are not printing (blank). What can I do?
4.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
5.
How do I know which side up my photo paper should be in the tray?
6.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
7.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
8.
How to identify your Operating System (OS).
9.
What driver package format is supported by my Linux distribution?
10.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
11.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
Delete print jobs from the print queue.
14.
When I print, the pages are smudged with ink. What should I do?
15.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
16.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
17.
When printing from my Apple Mac OS X, the print is coming out mirrored.
18.
Install the built-in drivers (For Windows 8 and Windows 10)
19.
Locate files scanned with ControlCenter3 (For Windows)
20.
The printer status is Offline or Paused.
21.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
22.
Can I still receive faxes or calls when the machine is switched off?
23.
Can I use voice mail on the same line as my Brother machine?
24.
How many times will my Brother machine automatically redial a busy number?
25.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
26.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
27.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
28.
Why doesn't the machine answer when receiving a call?
29.
How do I print envelopes?
30.
I cannot install Brother drivers on Debian 10 or later (Linux)