FAQs & Troubleshooting
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MFC-3360C
236 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I know which side up my photo paper should be in the tray?
3.
How to identify your Operating System (OS).
4.
One or more of my colors are not printing (blank). What can I do?
5.
What driver package format is supported by my Linux distribution?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Delete print jobs from the print queue.
8.
How do I load 10 x 15 Glossy paper into my machine?
9.
Scan and save a document in PDF format (Scan to File)
10.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
11.
Can I print from or scan to Android™ Smartphone?
12.
When printing from my Apple Mac OS X, the print is coming out mirrored.
13.
Scan multiple pages into one file instead of each scan being saved as a separate file.
14.
Which E-mail packages are compatible with ControlCenter3?
15.
Can third party ink be used to refill the ink cartridges?
16.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
17.
Change the printer driver settings (Windows/macOS)
18.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
19.
When I print, the pages are smudged with ink. What should I do?
20.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
Use my Brother machine to make copy
23.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
24.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
25.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
26.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
27.
Why doesn't the machine answer when receiving a call?
28.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
29.
How do I print envelopes?
30.
Pre-Required Procedures (Linux)