FAQs & Troubleshooting
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QL-820NWB/820NWBc
251 Results
1.
What is the default User ID and Password for BRAdmin Light or Professional?
2.
How do I connect the printer and my mobile device via Bluetooth®?
3.
Where can I find my Brother printer's serial number?
4.
How do I install/change the label roll?
5.
How can I reset the printer?
6.
Where can I download the latest P-touch Editor for Mac?
7.
What iOS mobile application can I use?
8.
2-color Printing is not possible.
9.
How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
10.
The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
11.
Labels are jammed in the machine or are not ejected correctly after printing.
12.
What Android™ mobile application can I use?
13.
How to identify your Operating System (OS) for Windows or Mac
14.
How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
15.
Using the Device Settings (for Windows)
16.
How do I connect my computer to the printer using the Wireless Direct mode?
17.
I cannot connect my printer to a Windows 11 computer via USB.
18.
Using the Printer Setting Tool (for Mac)
19.
How do I uninstall the printer driver?
20.
How to print a label using AirPrint (For Mac)
21.
How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
22.
Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
23.
I cannot print after updating the firmware or font data.
24.
Printing is not possible. (USB connection)
25.
Wireless setup: Connect your printer to your computer.
26.
How do I transfer label or slip templates?
27.
I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
28.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
29.
The paper settings specified from the server computer are not reflected on the client computer.
30.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)