FAQs & Troubleshooting
Popular |
QL-570
156 Results
1.
I cannot install the printer driver.
2.
Where can I download the latest P-touch Editor for Mac?
3.
How to uninstall the printer driver and software
4.
I cannot print.
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
How to identify your Operating System (OS) for Windows or Mac
7.
How do I install/change the label roll?
8.
The end of the roll is stuck inside the machine.
9.
I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
10.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
11.
Where can I find my Brother printer's serial number?
12.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
15.
The power button does not light up.
16.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
17.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
18.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
19.
When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
20.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
21.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
22.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
23.
Printing is not possible. (P-touch Editor5.3 for Mac)
24.
P-touch Editor crashes when I open it on my Mac.
25.
The print is horizontally compressed and not shaped correctly.
26.
How to open the Devices and Printers window
27.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
28.
How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
29.
What are the cleaning sheets for? When do I use them?
30.
Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)