FAQs & Troubleshooting
![]() |
Popular |

HL-8050N
132 Results
1.
The printer status is Offline or Paused.
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
4.
What is the recommended paper?
5.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
6.
How do I replace the Feed Roller?
7.
How to identify your Operating System (OS).
8.
What is the BRAdmin Professional software used for?
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
10.
Delete print jobs from the print queue.
11.
What is the life of the consumables?
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Install the built-in drivers (For Windows 8 and Windows 10)
14.
"JAM D" error appears on the LCD. What should I do?
15.
What can happen if the wrong paper is used in your machine.
16.
How do I install the Optional Tray Unit?
17.
Can I use non-Brother or third party supplies with the Brother machine?
18.
"JAM B" error appears on the LCD. What should I do?
19.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
20.
How can I activate/deactivate the Toner Save Mode?
21.
How do I replace the Fuser Unit & Transfer Roll Cartridge?
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
Can I print from or scan to Android™ Smartphone?
24.
How do I install additional memory?
25.
Replace the toner cartridge.
26.
What is the best printer driver to use-the PCL or BR-Script driver?
27.
What driver package format is supported by my Linux distribution?
28.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
29.
What is a "Generic PCL Driver"?
30.
"JAM A1 to A4" error appears on the LCD. What should I do?