FAQs & Troubleshooting
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HL-4570CDW
228 Results
1. 04/16/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
2. 04/16/2025
I cannot print from my computer via USB.
3. 02/05/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
4. 12/13/2024
How to identify your Operating System (OS).
5. 10/24/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6. 10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
7. 02/14/2024
I cannot print using my Brother machine on a wireless network (Mac)
8. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
9. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
10. 06/08/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11. 06/01/2023
Delete print jobs from the print queue.
12. 04/07/2023
I cannot print using my Brother machine on a wireless network (Windows)
13. 03/27/2023
"Offline" appears on the Status Monitor.
14. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
15. 03/27/2023
Change the printer driver settings (Windows/macOS)
16. 03/27/2023
The printer status is Offline or Paused.
17. 03/24/2023
Open the Status Monitor
18. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
19. 02/14/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
20. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
21. 01/06/2023
Condensation
22. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
23. 12/19/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
24. 11/07/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
25. 10/12/2022
Can I print from DOS applications?
26. 08/30/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
27. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
28. 07/20/2022
Uninstall the drivers. (Mac OS X 10.5)
29. 06/30/2022
Check the Node Name of the Brother machine
30. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)