How to identify your Operating System (OS).
Install the built-in drivers (For Windows 8 or later)
I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
What do the LED indications mean?
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
Delete print jobs from the print queue.
The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
Why does the Drum LED light?
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
What is the recommended paper?
Change the printer driver settings (Windows/macOS)
How do I use the Quick Print Setup Utility?
I cannot use the "Modules Update" button on Web BRAdmin.
Why are the ready and alarm lights blinking?
Lines appears across the page.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
Replace the drum unit.
What driver package format is supported by my Linux distribution?
Uninstall printer drivers (Linux)
Windows 10 Support Information
Open the Control Panel (For Windows)
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
The printer status is Offline or Paused.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.