FAQs & Troubleshooting
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HL-1435
153 Results
1.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
The printer status is Offline or Paused.
4.
Replace the drum unit.
5.
Uninstall the printer drivers (For Windows)
6.
What driver package format is supported by my Linux distribution?
7.
Print on both sides of the paper.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Install the built-in drivers (For Windows 8 and Windows 10)
10.
Cannot print after a Windows 10 update (June 2020)
11.
How to identify your Operating System (OS).
12.
Functions supported in the Windows 7 built-in drivers
13.
How do I factory reset the print server?
14.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
15.
Why are the ready and alarm lights blinking?
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
18.
How can I change the IP address using the ARP and PING commands?
19.
How do I clean the inside of the printer and Drum Unit?
20.
What is the BRAdmin Professional software used for?
21.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
22.
Change the printer driver settings (Windows/macOS)
23.
How do I clean the Drum Unit?
24.
What kind of envelopes should I avoid?
25.
Using the PING command to troubleshoot problems.
26.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
27.
The printer prints unexpectedly or it prints garbage.
28.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
29.
Why does the Drum LED light?
30.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?