1. 11/26/2024

[Embroidery machine users] How to retrieve the data transferred from Artspira

2. 11/07/2024

I cannot log in even after entering my CanvasWorkspaceID and password for Artspira

3. 11/07/2024

What should I do if I forgot my CanvasWorkspaceID and password for Artspira?

4. 09/26/2022

Data cannot be saved to a USB flash drive

5. 09/26/2022

Data cannot be saved to the machine

6. 09/26/2022

The pattern transferred from the Artspira app does not appear on the screen of the machine

7. 09/26/2022

[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available

8. 09/26/2022

[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID

9. 09/26/2022

[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID

10. 09/26/2022

With the Drawing tool, the data drawn at the edges in the area is embroidered in the center when embroidering. I want to embroider at the expected position.

11. 09/26/2022

The thread may break or come undone

12. 09/26/2022

Why are the lines sewn together even though they are drawn apart?

13. 09/26/2022

The shape of the drawn line is deformed or the drawn line disappears

14. 09/26/2022

I cannot verify even if I enter the correct PIN code

15. 09/26/2022

I registered with Artspira, but the email/PIN (for account) did not arrive