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FAQs & Troubleshooting |
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13 Results
1. 09/26/2022
Data cannot be saved to a USB flash drive
2. 09/26/2022
Data cannot be saved to the machine
3. 09/26/2022
The pattern transferred from the Artspira app does not appear on the screen of the machine
4. 09/26/2022
[Embroidery machine users] How to retrieve the data transferred from Artspira
5. 09/26/2022
[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
6. 09/26/2022
[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
7. 09/26/2022
[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
8. 09/26/2022
With the Drawing tool, the data drawn at the edges in the area is embroidered in the center when embroidering. I want to embroider at the expected position.
9. 09/26/2022
The thread may break or come undone
10. 09/26/2022
Why are the lines sewn together even though they are drawn apart?
11. 09/26/2022
The shape of the drawn line is deformed or the drawn line disappears
12. 09/26/2022
I cannot verify even if I enter the correct PIN code
13. 09/26/2022
I registered with Artspira, but the email/PIN (for account) did not arrive