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FAQs & Troubleshooting |
Date: 09/26/2022 ID: faqh00101640_000
[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
This button is disabled.
Cause
Registration of the machine with the Artspira app has not been completed.
Solution
Start Artspira.
Log in and select the [Machine Settings] on the upper right of Home.
Complete your machine setting.
SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S
If you need further assistance, please contact Brother customer service:
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