FAQs & Troubleshooting
Popular |
FAX-1960C
164 Results
1.
Can I still receive faxes or calls when the machine is switched off?
2.
Can I use voice mail on the same line as my Brother machine?
3.
Where can I find my Brother machine's serial number?
4.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
5.
When I print, the pages are smudged with ink. What should I do?
6.
Why doesn't the machine answer when receiving a call?
7.
The edge of glossy paper is smudged.
8.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
9.
How do I load 10 x 15 Glossy paper into my machine?
10.
I'm using MagicJack and am having problems sending or receiving faxes.
11.
Can I program my Brother machine to forward the faxes I receive to another location?
12.
How do I know which side up my photo paper should be in the tray?
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
15.
How do I store received faxes into memory? (Fax Storage)
16.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
17.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
18.
Can I print from or scan to Android™ Smartphone?
19.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
20.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
21.
What driver package format is supported by my Linux distribution?
22.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
23.
How to identify your Operating System (OS).
24.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
25.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
26.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
Install the built-in drivers (For Windows 8 and Windows 10)
29.
One or more of my colors are not printing (blank). What can I do?
30.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)