1.

Cannot find the scanner (Error Code 2019: Initialization Failed)

2.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

3.

When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".

4.

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

5.

Error Code: E05

6.

Error Code: E04

7.

I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)

8.

My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.

9.

Check the firmware version.

10.

Download a file from the "Downloads" section and save it to Windows 8 computer.

11.

My scanner is connected but it will not feed my document or do anything else.

12.

Uninstall the scanner driver (Windows).  

13.

How to identify your Operating System (OS).

14.

Duplex scanning cannot be performed.

15.

Error Code: E06

16.

OCR feature does not work.

17.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

18.

Can I print from or scan to Android™ Smartphone?

19.

What driver package format is supported by my Linux distribution?

20.

Cannot use my scanner connection the USB hub.

21.

Change the image settings. (Using DSmobileCapture)

22.

Can I print from and scan to iPhone, iPod touch and iPad?

23.

Scan a document longer than 35.6 cm (14 inches).

24.

Cannot scan documents using the control panel (For Macintosh)  

25.

Cannot scan documents using the control panel (For Windows)  

26.

Loading the Carrier Sheet.

27.

The scan speed is too slow.

28.

My computer does not recognize the scanner when it is connected via the USB cable.

29.

Paper suitable for scanning

30.

I cannot save a file downloaded from the Brother support website (For Windows)