FAQs & Troubleshooting
Popular |
DS-920DW
91 Results
1.
Cannot find the scanner (Error Code 2019: Initialization Failed)
2.
My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
3.
How to identify your Operating System (OS).
4.
Paper suitable for scanning
5.
My scanner is connected but it will not feed my document or do anything else.
6.
What driver package format is supported by my Linux distribution?
7.
Error Code: E04
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
10.
When I set the Wi-Fi® switch to ON, the WiFi indicator does not turn on.
11.
Uninstall the scanner driver (Windows).
12.
Cannot scan documents using the control panel (For Windows)
13.
Duplex scanning cannot be performed.
14.
What is the default password for my Brother machine?
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
18.
My scanner cannot be put into TWAIN mode.
19.
Error Code: E05
20.
Change the paper settings. (Using DSmobileCapture)
21.
My scanner does not turn on.
22.
Can I print from or scan to Android™ Smartphone?
23.
Change the image settings. (Using DSmobileCapture)
24.
The scan speed is too slow.
25.
My computer does not recognize the scanner when it is connected via the USB cable.
26.
Download a file from the "Downloads" section and save it to Windows 8 computer.
27.
Calibrate your scanner.
28.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
29.
Cannot charge my scanner.
30.
Error Code: E06