FAQs & Troubleshooting
Popular |
DS-600
57 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
3.
How to identify your Operating System (OS).
4.
Calibrate your scanner. (For Windows)
5.
Can I print from or scan to Android™ Smartphone?
6.
I do not have or lost the black and white calibration sheet.
7.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
10.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
11.
Open the "Scanners and Cameras" and Properties.
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
When I calibrate I get a "White-only" calibration message.
16.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
17.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
18.
Clean the scanner. (For Macintosh)
19.
File size of the scanned document.
20.
Install the scanner driver (For Windows)
21.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
22.
Install PaperPort™ 12SE onto Windows 10.
23.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
24.
Scan a document in Windows 8 and Windows 10.
25.
Clean the scanner. (For Windows )
26.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
27.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
28.
Uninstall the scanner driver (For Windows)
29.
Open the Control Panel (For Windows)
30.
Turn off the scanner.