1. 02/15/2023

Install the built-in drivers (For Windows 8 and Windows 10)

2. 12/13/2022

How to identify your Operating System (OS).

3. 08/08/2022

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

4. 04/20/2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

5. 04/01/2022

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

6. 10/12/2021

I cannot install Brother drivers on Debian 10 or later (Linux)

7. 07/06/2020

What driver package format is supported by my Linux distribution?

8. 03/25/2016

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

9. 03/23/2016

I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.

10. 05/13/2013

How do I re-install the drivers?

11. 11/15/2011

I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?

12. 11/04/2011

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

13. 07/29/2010

How do I install my Brother machine in Windows 7 using the USB connection?

14. 03/31/2010

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)

15. 07/07/2009

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

16. 10/29/2007

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?

17. 12/01/2006

My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?

18. 11/21/2006

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

19. 10/03/2006

I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?

20. 07/25/2006

After I installed Sun JavaVM, some applications will not work correctly.

21. 07/18/2006

I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?