1. 03/17/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

2. 03/17/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

3. 02/15/2023

Can not scan a long document.

4. 04/14/2022

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

5. 05/14/2019

Your Brother Machine Cannot Scan over the Network

6. 01/21/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

7. 08/10/2018

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

8. 01/25/2018

I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.

9. 04/07/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

10. 03/24/2016

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

11. 02/10/2016

The error message "Incorrect PIN" appears and I cannot scan data to the Network (Scan to Network) or SharePoint (Scan to SharePoint).

12. 11/18/2015

On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.