FAQs & Troubleshooting
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39 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
3.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
4.
What is the default password for my Brother machine?
5.
What driver package format is supported by my Linux distribution?
6.
How to identify your Operating System (OS).
7.
Where can I download Brother iPrint&Scan application for Mac?
8.
Wireless setup is requesting a WPS PIN to complete the setup
9.
A security warning appears when accessing Web Based Management via HTTPS.
10.
Set up your Brother machine on a wireless network. (Windows/macOS)
11.
Important points you need to confirm before configuring your Brother machine for a wireless network.
12.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
13.
Check the firmware version.
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Command List of brscan. (Linux)
16.
Install the Output Tray
17.
Check your machine's IP Address or Node Name
18.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
The scanning speed is slow when scanning from my machine. (Windows)
21.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
22.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
23.
Update the Driver or Firmware for your Brother machine
24.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
25.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
26.
Delete a network scanner entry. (Linux)
27.
Discover the MAC address of the Brother network card
28.
Uninstall the Brother Software and Drivers (Windows)
29.
My PC does not have a USB port or the USB cable and USB port shape are different.
30.
Configure the Scan to Email Feature (Linux)