FAQs & Troubleshooting
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71 Results
1. 08/27/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 07/04/2024
Scan a document using Brother iPrint&Scan. (Windows, macOS)
3. 06/27/2024
The scanning speed is slow when scanning from my machine. (Windows)
4. 02/28/2024
Uninstall the drivers. (macOS 13 or greater)
5. 02/15/2024
Uninstall the drivers. (macOS 10.14 - macOS 12)
6. 02/14/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
7. 01/10/2024
What is the default password for my Brother machine?
8. 11/30/2023
Discover the MAC address of the Brother network card.
9. 11/30/2023
Check your machine's IP Address or Node Name
10. 09/26/2023
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
11. 03/23/2023
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
12. 03/13/2023
If You Want to Check that Your Network Devices are Working Correctly
13. 03/13/2023
Your Brother Machine Cannot Scan over the Network
14. 03/13/2023
Your Scanner Cannot Be Detected on the Network During Installation
15. 03/13/2023
If You Cannot Complete the Wireless Network Setup Configuration
16. 03/13/2023
Scan Using Bus Power Mode
17. 03/13/2023
Clean the Sensors
18. 03/13/2023
Scan Using Apple Image Capture
19. 03/13/2023
Change the General Settings Using Remote Setup
20. 03/13/2023
Scanning and Other Problems
21. 03/13/2023
Set Up the Brother Machine Using Remote Setup (Mac)
22. 03/13/2023
Set Up the Brother Machine Using Remote Setup (Windows)
23. 03/13/2023
Clean the Scanner and Rollers
24. 03/13/2023
Reset the Usage Counters
25. 03/13/2023
Save Scanned Documents on Your Computer
26. 03/13/2023
Load Documents Longer than Standard Size
27. 03/13/2023
Load a Plastic Card
28. 03/13/2023
Load Business Cards
29. 03/13/2023
Load Standard Size Documents
30. 03/13/2023
Check Supplies Replacement Cycle