FAQs & Troubleshooting
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MFC-J265W
324 Results
211. 01/28/2013
The keys on the control panel do not respond.
212. 01/15/2013
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
213. 01/11/2013
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
214. 11/19/2012
I cannot make borderless prints.
215. 10/02/2012
Why does the message "No Response/Busy" appear on my Transmission Verification Report?
216. 09/13/2012
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
217. 09/03/2012
When printing documents the characters appear ghosted, blurry, or doubled.
218. 08/02/2012
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
219. 08/02/2012
The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
220. 07/30/2012
When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
221. 07/18/2012
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
222. 06/29/2012
How do I know which receive mode to select?
223. 06/29/2012
Print a report that will show a listing of faxes I sent and received.
224. 06/29/2012
What is Distinctive Ring and how do I program it?
225. 06/25/2012
Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
226. 06/18/2012
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
227. 06/18/2012
I'm using MagicJack and am having problems sending or receiving faxes.
228. 05/22/2012
What is the maximum number of recipients when broadcasting a fax?
229. 05/11/2012
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
230. 05/11/2012
What is Infrastructure mode?
231. 05/11/2012
What is Ad-hoc mode?
232. 05/11/2012
Scan a document from a Windows Vista application
233. 05/11/2012
Where can I find my Brother machine's serial number?
234. 05/11/2012
Why doesn't the machine answer when receiving a call?
235. 05/09/2012
What is "Easy Receive" or "Fax Detect" and how does it work?
236. 04/26/2012
Where is the USB port on the machine?
237. 04/26/2012
Replace Ink
238. 04/26/2012
Load paper in the paper tray
239. 04/17/2012
How do I clear the message "Cannot Detect" from the display?
240. 03/27/2012
What is Wi-Fi Protected Setup (PBC*)or AOSS™?