FAQs & Troubleshooting
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MFC-640CW
311 Results
31.
While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
32.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
33.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
34.
Cannot print after a Windows 10 update (June 2020)
35.
I cannot print using my Brother machine on a wireless network (Mac)
36.
Delete print jobs from the print queue.
37.
I'm using MagicJack and am having problems sending or receiving faxes.
38.
How do I clear Machine Error 46?
39.
Scan multiple pages into one file instead of each scan being saved as a separate file.
40.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
41.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
42.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
43.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
44.
Where is the USB port on the machine? I can't find it on the back of the unit.
45.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
46.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
47.
What is Distinctive Ring and how do I program it?
48.
Why doesn't the machine answer when receiving a call?
49.
Can I reduce the size of a received fax on this machine?
50.
How do I know the current network configuration?
51.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
52.
Important points you need to confirm before configuring your Brother machine for a wireless network.
53.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
54.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
55.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
56.
Protect your Brother machine against unauthorised access over the network
57.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
58.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected. What can I do?
59.
Change the user interface of ControlCenter3
60.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.