FAQs & Troubleshooting
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DCP-8040
182 Results
31.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
32.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
33.
I'm using Macintosh®. What are the settings in the Scanner window used for?
34.
Pre-Required Procedures (Linux)
35.
The printer status is Offline or Paused.
36.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
37.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
38.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
39.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
40.
Can I use non-Brother or third party supplies with the Brother machine?
41.
What can happen if the wrong paper is used in your machine.
42.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
43.
How do I install the Optional Tray Module?
44.
Print the Network Configuration page
45.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
46.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
47.
Delete print jobs from the print queue.
48.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
49.
Change the printer driver settings (Windows/macOS)
50.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
51.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
52.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
53.
When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
54.
Configure the Scan to Email Feature (Linux)
55.
The driver installation finished successfully but I cannot print. (Linux)
56.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
57.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
58.
I cannot print from my computer via USB.
59.
I cannot print from my computer via network. (For Macintosh)
60.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.