1. 04/07/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

2. 09/26/2022

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

3. 04/20/2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

4. 01/21/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

5. 12/20/2018

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

6. 03/25/2016

A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.

7. 03/25/2016

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

8. 03/24/2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

9. 03/24/2016

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

10. 11/19/2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

11. 01/15/2013

I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.

12. 11/08/2011

I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.

13. 11/08/2010

When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.