FAQs & Troubleshooting
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MFC-6490CW
346 Results
61.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
62.
When I print, the pages are smudged with ink. What should I do?
63.
Clear the message "Awaiting Redial"
64.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
65.
Print the Network Configuration List
66.
I installed scan-key-tool, but it does not work. (Linux)
67.
Uninstall Scan-key-tool. (Linux)
68.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
69.
Send a fax
70.
Can I change the amount of time my Brother machine stays in each mode?
71.
The ink cartridges run out very quickly. Is there any reason for that?
72.
How do I send the same fax to multiple fax numbers? (Broadcasting)
73.
The keys on the control panel do not respond.
74.
How do I know which Receive Mode to select?
75.
I am experiencing problems sending a fax.
76.
Is there a way to view how much ink is remaining?
77.
The LCD displays an error code (number). What does it mean?
78.
Where do I find manuals for my Brother machine?
79.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
80.
I want to print using CUPS while keeping SELinux enabled. (Linux)
81.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
82.
Windows 10 Support Information
83.
I cannot save a file downloaded from the Brother support website (For Windows)
84.
Check the firmware version.
85.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
86.
I cannot find some option in the Printing preferences. (For Windows)
87.
Download a file from the "Downloads" section and save it to Windows 8 computer.
88.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
89.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
90.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?