FAQs & Troubleshooting
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MFC-490CW
336 Results
31.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
32.
Can third party ink be used to refill the ink cartridges?
33.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
34.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
35.
Why doesn't the machine answer when receiving a call?
36.
What is the BRAdmin Professional software used for?
37.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
38.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
39.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
40.
Enable the Brother machine's network interface.
41.
Scan from the Brother iPrint&Scan application using Windows Phone.
42.
Open the "Scanners and Cameras" and Properties.
43.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
44.
Stop my Brother machine from automatically redialing a number.
45.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
46.
Locate files scanned with ControlCenter2 (For Macintosh)
47.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
48.
Scan and save a document in PDF format (Scan to File)
49.
My machine does regular cleaning cycles in the night. How can I correct this?
50.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
51.
Where can I get FaceFilter Studio and what can I do with this application?
52.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
53.
Which E-mail packages are compatible with ControlCenter3?
54.
Why is it necessary for my machine to go through regular cleaning cycles?
55.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
56.
Forward a fax to another fax machine when my machine has a mechanical problem.
57.
Paper Jam
58.
How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
59.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
60.
When scanning a document to be copied or faxed, the LCD shows "Out of Memory."