1. 29/03/2024

(Video) The message "Cassette not installed" is displayed on the print monitor screen. What should I do?

2. 29/02/2024

(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."

3. 18/10/2023

P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).

4. 18/10/2023

P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).

5. 04/10/2022

I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)

6. 03/08/2021

When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.

7. 07/10/2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

8. 18/11/2019

The message "Cassette not installed" is displayed on the print monitor screen. What should I do?

9. 16/10/2019

I got an error while installing the printer driver. (Linux®)

10. 04/10/2019

When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".

11. 11/07/2019

I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)

12. 03/06/2019

I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)

13. 12/03/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

14. 01/11/2018

P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)

15. 15/06/2017

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."

16. 06/01/2015

Error messages do not appear when using the USB connection of my printer.