1. 29/02/2024

(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."

2. 03/08/2021

When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.

3. 07/10/2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

4. 17/10/2019

"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.

5. 04/10/2019

When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".

6. 03/06/2019

I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)

7. 12/03/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

8. 18/01/2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

9. 11/01/2018

The message "Cassette not installed" is displayed on the print monitor screen. What should I do?

10. 15/06/2017

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."

11. 06/01/2015

Error messages do not appear when using the USB connection of my printer.