1. 04/10/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

2. 03/17/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

3. 09/20/2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

4. 11/14/2018

I am sharing my Brother machine. I can print but cannot scan.

5. 09/19/2018

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

6. 08/16/2018

I can print but cannot scan via network. (For Macintosh)

7. 08/10/2018

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

8. 07/27/2018

I can print but cannot scan via network. (For Windows)

9. 03/24/2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

10. 03/24/2016

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

11. 03/24/2016

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

12. 03/24/2016

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

13. 01/11/2013

I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

14. 11/08/2011

I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

15. 11/07/2011

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

16. 06/15/2011

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

17. 08/27/2010

When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

18. 03/23/2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

19. 10/26/2007

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

20. 12/08/2006

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

21. 04/03/2006

I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?