1. 05/09/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 03/25/2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 06/05/2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 01/27/2014

How can I improve poor print quality?

5. 05/15/2013

How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?

6. 11/02/2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

7. 11/02/2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

8. 11/08/2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

9. 08/21/2009

I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?

10. 06/01/2007

When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?

11. 08/21/2006

Black Ink is still wet after printing on Glossy Paper (For PC Printing).

12. 05/10/2006

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).

13. 03/30/2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

14. 02/28/2006

The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?