FAQs & Troubleshooting
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MFC-J220
242 Results
31.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
32.
Delete numbers stored in my Brother machine's Caller ID History.
33.
Locate files scanned with ControlCenter2 (For Macintosh)
34.
Change the printer driver settings (Windows/macOS)
35.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
36.
Make my copied images lighter or darker.
37.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
38.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
39.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
40.
What is Distinctive Ring and how do I program it?
41.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
42.
Configure and use PC-FAX (CUPS) (Linux)
43.
What driver package format is supported by my Linux distribution?
44.
Delete a network scanner entry. (Linux)
45.
Uninstall Scan-key-tool. (Linux)
46.
Send a fax using PC-FAX with LPD/LPRng (Linux)
47.
Windows 10 Support Information
48.
Can I print from or scan to Android™ Smartphone?
49.
How do I know which side up my photo paper should be in the tray?
50.
My machine does regular cleaning cycles in the night. How can I correct this?
51.
When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
52.
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
53.
One or more of my colors are not printing (blank). What can I do?
54.
Scan an image and insert it in a Windows XP application
55.
Paper Jam
56.
I am experiencing problems sending a fax.
57.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
58.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
59.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
60.
I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)