FAQs & Troubleshooting
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MFC-620CN
280 Results
31. 12/09/2022
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
32. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
33. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
34. 22/08/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
35. 22/08/2022
Configure the Scan to Email Feature (Linux)
36. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
37. 03/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
38. 26/07/2022
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
39. 26/07/2022
Configure and use the Scan Key Tool (Linux)
40. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
41. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
42. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
43. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
44. 01/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
45. 01/04/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
46. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
47. 17/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
48. 06/01/2022
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
49. 10/11/2021
Open the Control Panel (For Windows)
50. 12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
51. 30/09/2021
Uninstall the drivers (Windows)
52. 19/01/2021
ControlCenter3 displays a blank screen at startup (Windows)
53. 29/12/2020
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
54. 27/07/2020
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
55. 16/07/2020
Cannot print after a Windows 10 update (June 2020)
56. 06/07/2020
I cannot scan when using SELinux (Security-Enhanced Linux)
57. 06/07/2020
Scan using XSane or GIMP (Linux)
58. 06/07/2020
Important points for specifying the scan area (Linux)
59. 06/07/2020
What driver package format is supported by my Linux distribution?
60. 13/05/2020
Configure scan settings without administrator privileges (Linux)