FAQs & Troubleshooting
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HL-2240D
148 Results
1.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
2.
JAM TRAY 1
3.
PRINT OVERRUN
4.
I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
5.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
6.
What do the LED indications mean?
7.
JAM REAR
8.
Can I buy any MICR toner?
9.
Delete print jobs from the print queue.
10.
How to identify your Operating System (OS).
11.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
12.
The printer status is Offline or Paused.
13.
Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
14.
NO PAPER T1
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
I cannot find some option in the Printing preferences. (For Windows)
18.
Download a file from the "Downloads" section and save it to Windows 8 computer.
19.
I cannot print from my computer via USB.
20.
DRUM STOP
21.
The printer prints unexpectedly or it prints garbage data.
22.
How do I print a Test page?
23.
JAM DUPLEX
24.
REPLACE DRUM
25.
The driver installation finished successfully but I cannot print. (Linux)
26.
Uninstall printer drivers (Linux)
27.
When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
28.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
29.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
30.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.