FAQs & Troubleshooting
Popular |
148 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4Delete print jobs from the print queue.
- 5How to identify your Operating System (OS).
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7What is Toner Continue Mode?
- 8DRUM STOP
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10MANUAL FEED
- 11REPLACE DRUM
- 12REPLACE TONER
- 13Print on labels and envelopes from the manual feed slot.
- 14Turn the Toner Save Mode on or off.
- 15FUSER ERROR
- 16NO TONER
- 17FRONT COVER OPEN or FUSER COVER OPEN
- 18When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 19What is the recommended paper?
- 20Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 21JAM DUPLEX
- 22JAM TRAY 1
- 23I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 24Large characters are printed incorrectly. (Linux)
- 25I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 26Open the Status Monitor
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Open the Control Panel (For Windows)
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 31Change the printer driver settings (Windows/macOS)
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 33CARTRIDGE ERROR
- 34The printer status is Offline or Paused.
- 35In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 36DRUM ERROR
- 37Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 38PRINT OVERRUN
- 39MEMORY FULL
- 40DRUM END SOON
- 41Curl or wavy
- 42What do the LED indications mean?
- 43What is the printable area per page?
- 44Black lines down the page
- 45All black
- 46Paper size settings are unavailable when I print from OpenOffice (Linux)
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)