FAQs & Troubleshooting
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DCP-6690CW
294 Results
31.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
32.
Enable the Brother machine's network interface.
33.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
34.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
35.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
36.
How to identify your Operating System (OS).
37.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
38.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
39.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
40.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
41.
How do I load paper in paper tray#2?
42.
Change the printer driver settings (Windows/macOS)
43.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
44.
Scan a document using "Scanner and Camera Wizard" in Windows XP
45.
I cannot print using my Brother machine on a wireless network (Windows)
46.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
47.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
48.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
49.
Locate files scanned with ControlCenter2 (For Macintosh)
50.
When I scan a document using ControlCenter, the scanned file size is too big.
51.
How do I know which side up my photo paper should be in the tray?
52.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
53.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
54.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
55.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
56.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
57.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
58.
How do I factory reset the network settings?
59.
Print the Network Configuration List
60.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)