FAQs & Troubleshooting
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MFC-5490CN
320 Results
31.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
32.
When I print, the pages are smudged with ink. What should I do?
33.
Paper Jam
34.
Improve poor print quality.
35.
ControlCenter3 displays a blank screen at startup (Windows)
36.
I cannot save a file downloaded from the Brother support website (For Windows)
37.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
38.
Scan from the Brother iPrint&Scan application using Windows Phone.
39.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
40.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
41.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
42.
Locate files scanned with ControlCenter3 (For Windows)
43.
Change the printer driver settings (Windows/macOS)
44.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
45.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
46.
What is Distinctive Ring and how do I program it?
47.
Can I confirm that the FAX was sent correctly?
48.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
49.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
50.
What is the BRAdmin Professional software used for?
51.
When I print photos, the color quality is not good.
52.
What driver package format is supported by my Linux distribution?
53.
Paper size settings are unavailable when I print from OpenOffice (Linux)
54.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
55.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
56.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
57.
I cannot find some option in the Printing preferences. (For Windows)
58.
Download a file from the "Downloads" section and save it to Windows 8 computer.
59.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
60.
Print a web page from iPrint&Scan when using an Android™ mobile device.