FAQs & Troubleshooting
![]() |
Popular |

MFC-J3930DW
342 Results
1.
Check the Print Alignment from Your Brother Machine
2.
Replace Ink
3.
Change the Print Setting Options When Having Printing Problems
4.
Setup a Brother machine on a wireless (Wi-Fi) network.
5.
My Brother machine could not be found over the network when I installed drivers on my computer.
6.
Delete print jobs from the print queue.
7.
Set up a Scan to Network Profile
8.
Cannot Detect
9.
Set up your Brother machine on a wireless network.
10.
Correct the Paper Feed to Clear Vertical Lines
11.
Restrict the functions available on your Brother machine and the number of prints.
12.
Enable the Brother machine's network interface.
13.
Printing/ Scanning with a mobile device
14.
I still receive the error message "Paper Jam" after I removed the jammed paper.
15.
Paper Size Mismatch
16.
Document is Jammed in the Bottom of the ADF Unit
17.
Add your Brother machine with AirPrint (macOS)
18.
Check the Print Quality
19.
Remove Paper Scraps
20.
Load Envelopes in Paper Tray #1
21.
(Video) Load A3/Ledger paper
22.
(Video) Load A4/Letter paper
23.
How to identify your Operating System (OS).
24.
Wrong Tray Setting or Wrong Tray Settings
25.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
26.
The printer status is Offline or Paused.
27.
Clean the Print Head from Your Brother Machine
28.
Where is the USB/Ethernet port on the machine?
29.
Paper Jam
30.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).