FAQs & Troubleshooting
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DCP-J562DW
253 Results
1.
Paper Jam
2.
(Video) Load A4/Letter paper
3.
Load paper in the paper tray
4.
Wrong Paper / Paper Size Mismatch
5.
(Video) Install Ink Cartridges
6.
I cannot install the printer driver or print in Windows 11.
7.
(Video) Update the Driver or Firmware for your Brother machine
8.
Set up your Brother machine on a wireless network.
9.
(Video) Load an Envelope (Manual Feed Slot)
10.
Cannot Detect Ink Volume
11.
Load photo paper
12.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
Wireless setup is requesting a WPS PIN to complete the setup
15.
Delete print jobs from the print queue.
16.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
17.
What is AirPrint?
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
Can I print from or scan to Android™ mobile device?
20.
The printer status is Offline or Paused.
21.
No Paper Fed
22.
What is the recommended paper?
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
25.
(Video) Set up your Brother machine
26.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
27.
Install Starter Ink
28.
Load envelopes
29.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
30.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)