FAQs & Troubleshooting
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249 Results
- 1(Video) Load A4/Letter paper
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Load paper in the paper tray
- 6(Video) Unpack your Brother machine
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Replace Ink
- 11(Video) Install Ink Cartridges
- 12Can I print from or scan to Android™ mobile device?
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14(Video) Connect telephone line and power cords
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20The printer status is Offline or Paused.
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Where is the USB port on the machine?
- 24Load envelopes
- 25Easy Scan to E-mail
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27High Temperature
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29The edge of glossy paper is smudged.
- 30Cannot Detect
- 31One or more of my colors are not printing (blank).
- 32Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 33I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 37Unable to Print 7X
- 38Out of Memory
- 39After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 40Printing/ Scanning with a mobile device
- 41Ink Absorber Full / Ink Absorber Pad Full
- 42Unable to Print 3X
- 43Wrong Paper / Paper Size Mismatch
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46I cannot print on a wireless (Wi-Fi) network (Windows)
- 47(Video) Set up your Brother machine
- 48Scan from the Brother iPrint&Scan application using Windows Phone.
- 49Wrong Ink Color
- 50The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.