FAQs & Troubleshooting
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DCP-9040CN
287 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
3.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
4.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
7.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
8.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
What is Brother iPrint&Scan?
13.
Can I print on transparencies e.g. for overhead projectors?
14.
How to identify your Operating System (OS).
15.
Can I print from or scan to Android™ Smartphone?
16.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
17.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
18.
I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
19.
Scan from the Brother iPrint&Scan application using Windows Phone.
20.
I cannot find some option in the Printing preferences. (For Windows)
21.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
22.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
25.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
26.
How do I turn off/on the Toner Save Mode?
27.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
28.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
29.
When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
30.
How do I clear the message "MFC is Busy" or "Connect Failure"?