FAQs & Troubleshooting
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DCP-9040CN
288 Results
1.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
4.
The printer status is Offline or Paused.
5.
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
6.
How do I clear the message "Document Jam" from the LCD display?
7.
How do I clear the message "Jam Rear" from the LCD display?
8.
How do I clear the message "Jam Inside" from the LCD display?
9.
How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
10.
How do I clear the message "Jam MP Tray" from the LCD display?
11.
What kind of memory can I use?
12.
The error message "Out of Memory" appears on the LCD.
13.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
14.
What is Brother iPrint&Scan?
15.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
16.
Tips for copy/scanning and preventing document jams
17.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
18.
How do I clean the laser scanner windows?
19.
Printouts have wrinkles.
20.
How do I clean the corona wires?
21.
Replace the drum unit.
22.
Important points for specifying the scan area (Linux)
23.
I want to print using CUPS while keeping SELinux enabled. (Linux)
24.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
25.
Check the firmware version.
26.
Protect your Brother machine against unauthorised access over the network
27.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
28.
How to identify your Operating System (OS).
29.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
30.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)