1. 2023-05-16

I cannot print from my computer via USB.

2. 2023-03-27

The printer status is Offline or Paused.

3. 2022-05-09

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 2020-07-16

Cannot print after a Windows 10 update (June 2020)

5. 2015-04-21

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

6. 2014-02-17

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

7. 2013-11-26

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)

8. 2011-08-31

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

9. 2011-08-29

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

10. 2010-09-23

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

11. 2009-08-04

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

12. 2009-07-17

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?