1. 2022-09-12

I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.

2. 2022-08-22

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

3. 2022-05-09

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 2020-07-16

Cannot print after a Windows 10 update (June 2020)

5. 2018-07-30

I cannot print from my computer via network. (For Windows)

6. 2017-10-27

I cannot print from my computer via network. (For Macintosh)

7. 2015-04-21

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

8. 2014-11-25

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

9. 2014-11-19

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

10. 2013-10-23

I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.

11. 2011-11-04

I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.

12. 2011-08-31

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

13. 2011-08-29

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

14. 2010-09-23

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

15. 2009-08-04

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?