1. 23.10.2018

My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.

2. 07.04.2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

3. 09.09.2015

TWAIN errors appear when starting to scan. (Macintosh)

4. 09.09.2015

TWAIN or WIA errors appear when starting to scan. (Windows)

5. 07.04.2015

Cannot find the scanner.

6. 06.04.2015

Unknown error.

7. 06.04.2015

No document in ADF.

8. 06.04.2015

Do not open the ADF cover when scanning.

9. 06.04.2015

When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".

10. 06.04.2015

My scanner is connected but it will not feed my document or do anything else.

11. 24.06.2013

Cannot use my scanner connection the USB hub.