1. 20-09-2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

2. 26-07-2022

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

3. 21-01-2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

4. 07-04-2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

5. 25-03-2016

When I try to scan the document, the scanner application crashes. (OS X 10.11)

6. 24-03-2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

7. 24-03-2016

I cannot scan via USB. (Mac OS X)

8. 24-03-2016

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

9. 24-03-2016

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

10. 07-11-2011

I'm using Windows XP. I cannot scan with the USB cable.

11. 07-11-2011

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

12. 15-06-2011

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

13. 27-08-2010

When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

14. 26-03-2009

I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?

15. 23-03-2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

16. 26-10-2007

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?