1. 27-03-2023

The printer status is Offline or Paused.

2. 12-09-2022

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

3. 24-03-2016

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

4. 02-11-2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

5. 02-11-2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

6. 26-09-2011

When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.

7. 05-08-2011

The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)

8. 08-11-2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

9. 23-09-2010

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

10. 09-02-2010

My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)

11. 04-08-2009

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

12. 21-08-2006

Why can't I print when an ink cartridge is empty?

13. 10-05-2006

I'm using Windows®. Print speed is too slow. What can I do?

14. 30-03-2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

15. 25-10-2005

I'm using Windows® 2000 or XP. When printing from Microsoft Word, the document does not print on the paper size that I selected in the printer driver. What should I do?